Yugsetu
User Research

About the project
I have lived with my grandparents since childhood. While growing up with them, I witnessed how rapidly advancing technology was creating new barriers in their daily lives.
Tasks that many younger people perform effortlessly like finding a song on YouTube, or making a video call, or adjusting phone settings or navigating applications often became frustrating experiences for them. Rather than assuming the issue was a lack of technical knowledge. I wanted to understand what specifically made these interactions difficult.
This project began as an attempt to observe and understand the relationship between elderly users and digital technology with a focus on identifying opportunities to make everyday interactions simpler, more intuitive and less dependent on external assistance.
Project Type
Field Documentation and Design Research
My Role
User Research
Timeline
March 2025


